Security & Privacy

Privacy Policy

Ensuring the confidentiality of your journey. This document outlines how we collect, protect, and handle your data while you explore Vietnam.

event_repeat Last Updated: October 24, 2024 Version 2.4.0

Introduction

At SGC, we recognize that privacy is a cornerstone of the luxury experience. Just as our journeys are designed for discretion and comfort, our digital presence is built on a foundation of transparency. This Privacy Policy describes how we collect, use, and share information in connection with your use of our private transit services across Vietnam.

Data Collection

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Personal Identity

We collect names, passport numbers (for route compliance), email addresses, and phone numbers to facilitate secure bookings and local government transit regulations.

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Journey Location

Optimize routes, and provide accurate ETA updates to our concierge team.

payments

Payment Details

Financial transactions are processed via encrypted gateways. We do not store full credit card numbers on our internal servers.

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Technical Logs

IP addresses, browser types, and device identifiers are logged to protect our infrastructure from fraudulent activities and cyber threats.

Usage of Data

SGC uses the collected data for various high-level operational purposes, ensuring that every leg of your Vietnam transit meets our "Digital Concierge" standards:

  • check_circle Service fulfillment and real-time navigation.
  • check_circle Compliance with Vietnamese transportation laws.
  • check_circle Personalized amenity preferences for return guests.
  • check_circle Fraud prevention and security monitoring.

Security Standards

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"Our commitment to data protection is as rigorous as our commitment to chauffeur excellence. We utilize bank-grade AES-256 encryption for all data at rest and TLS 1.3 for all data in transit."

Encryption

Military-grade protocols for all sensitive documents.

Isolation

Air-gapped database backups for maximum safety.

Audit

Bi-annual third-party security audits and pen-testing.

Your Rights

Regardless of your country of origin, we provide a global standard for privacy rights. You have the full authority to request any of the following regarding your personal information:

The Right to be Informed
The Right to Access & Correction
The Right to Data Erasure (Right to be Forgotten)

Questions regarding your privacy?

Our dedicated Privacy Officer is available to discuss our data management practices in detail.